Privacy Policy

Last updated: 28/01/2026

Urban Piercings Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company name: Urban Piercings Ltd
Registered in: United Kingdom
Contact email: sales@urbanpiercingshop.co.uk

We act as the data controller for the personal data described in this policy.

2. What Our Website Does

Our website provides information and redirects users to third-party websites. We do not sell products or take payments directly through this website.

3. Personal Data We Collect

We may collect and process the following personal data:

Identity data: Name
Contact data: Email address, phone number
Communications data: Messages sent via our contact forms or email
Newsletter data: Email address provided when subscribing to our newsletter
Technical data: Cookies and similar technologies (see section 8)

We do not collect:

Postal addresses
Payment details
Account login details

4. How We Collect Your Data

We collect personal data when you:

Submit a contact form on our website
Sign up to our newsletter
Communicate with us by email
Use our website, through cookies set by Wix and integrated third-party services

Our website is built and hosted using Wix, which provides the technical infrastructure for forms and cookies.

5. How We Use Your Personal Data

We only use your data where the law allows us to. The main purposes are:

To respond to enquiries and messages
To communicate with you where you have requested information
To send newsletters where you have opted in
To operate and improve our website
To comply with legal or regulatory obligations

6. Lawful Bases for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have actively opted in (e.g. newsletter sign-ups)
Legitimate interests – to respond to enquiries and operate our website effectively
Legal obligation – where required by law

You may withdraw your consent at any time.

7. Third-Party Services

Our website may integrate with the following third-party services:

Wix – website hosting and contact form processing
Google Analytics – website usage statistics
Google Ads – advertising and performance measurement
Mailchimp – email newsletter distribution

These providers may process personal data on our behalf under their own privacy policies and act as data processors.

We do not sell your personal data to third parties.

8. Cookies

Our website uses cookies and similar technologies to ensure it functions correctly and to support analytics and marketing tools.

Cookies may be set by:

Wix
Google (Analytics and Ads)

You can manage or disable cookies through your browser settings and, where applicable, through our cookie banner.

9. Data Retention

We only retain personal data for as long as necessary:

Contact enquiries: retained for up to 12 months
Newsletter data: retained until you unsubscribe
Legal or regulatory data: retained as required by law

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at sales@urbanpiercingshop.co.uk.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

12. International Data Transfers

Some third-party services we use may process data outside the UK. Where this occurs, appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

13. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.